Frequently asked questions
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VPS and root servers are usually provisioned automatically within one to two minutes after ordering. Dedicated servers are set up within a few hours, subject to availability.
No. All hosting products can be cancelled monthly. You are not tied to any long-term commitment.
Our data centres are located in the EU (Frankfurt, Nuremberg and Helsinki). Your data therefore never leaves the EU – fully GDPR compliant.
In this demo the checkout works without real payment. In production, common methods such as credit card, PayPal and SEPA can be connected.
Yes. With VPS, root and dedicated servers you receive full root or administrator access and can manage your system freely.
Backups are available as an option in the configurator (daily snapshots, 7-day retention). We recommend them for production systems.